이런 메일을 받았네요..2개의 product refund 요청합니다. refund한 돈은 언제쯤 받을수 있나요?

Hello

We are sorry to tell you that the item(s) you ordered:
chunky platform walker

Size:240

is sold out.

I am sorry to tell you that the item(s) you ordered:
shorty angora knit Color:IVORY

For order: 140217-1609007382

is sold out.