Hello Dear,
We are sorry that you have to return the item. After taking a closer look at your account it appears that you have reported it beyond 3 days.
Tracking no: EG133360052KR
Date received: April 26
Request made: May 11
According to our store policy, return/refund request must be made within 3 days of receipt otherwise it will not be eligible for return/refund. We sincerely hope for your understanding
Kindly refer to our seller specific policies for further details.
http://en.coii.kr/article/Product-Q-A/6/30/?number=30&offset=&page=1&is_reply_sort=&search_key=&search=&search_date=&iOffsetDate=&iLastDate=&link_product_no=&gallery_list_type=&url=view
Thank you so much and have a nice day!
sincerely,
Jen
---------- Original Message ----------
Hello I ordered 27 size jeans but I didn't expect such a big difference in terms of Korean size and U.S size it seems to be too small for me. There are no defects or other problems but I was wondering if I can get a refund for the jeans and just pay for the shipping from my side. Thank you.
Order number: 140421-0739004517 Product for refund code: 1QSELFAA0016665 | |
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