Hello Rachael,
Thanks for the email!
Please be advised that the cancelled item is a sold out item which is no longer be available. We sent you emails on march 10 & 18 but received no response from you. (email address: rachael14_williams@live.com)
Because of this, we proceed on cancelling the sold out item for refund. Credits will be issued to the same account used for purchase.
Depending on your bank, refunds will be posted to your account in 7-14 business days.
For further inquiries you can always email us back.
Have a great day.
regards,
Jen
---------- Original Message ----------
Hi I place an order over 2 weeks ago and the order
contained two items. In the order listing it says that one of the items is
being prepared for shipping and the other has been cancelled- before refund.
What does this mean because I have not cancelled anything that was in the order?
Order number:140307-1228043401
Thanks Rachael Williams
