Hello,
We are sorry about the disappointing news.
Unfortunately, the item [shorty angora knit Color:IVORY] is gone sold out and will no longer be available. :( Due to material issue, supplier stop producing the item. We sincerely sorry for the delay and inconvenience it has cause you.
Rest of the items are good to go. If you wish to cancel the sold out item above, remaining items will be ship right away. If you prefer an exchange, kindly send us us the name/ item code or the url of the replacement item. We will either ask you to pay for the difference/ or issue you a refund if replacement item is less than in price.
Thank you and kindly get back to us at your earliest convenience so we can start the shipment and we can get it to you fast.
sincerely,
Jen
---------- Original Message ----------
이런 이멜을 받았는데요...
Sold out 된 제품을 리펀 받고 싶은데 어떻게 해야하나요?
I am sorry to tell you that the item(s) you ordered:
shorty angora knit Color:IVORY
For order: 140217-1609007382 is sold out.
