Hello Dear,
Good day.
We do apologized for some delay on the shipment.
For International Customer, we always do our best to maintain the 7-10 business days schedule and deliver our goods to our customer's door as swiftly as possible.
However, due to holiday season and overseas shipping delivery took a little long . I ask for your kind understanding on this matter. Meanwhile, all items under order#131223-1246476914 are now in preparation to be dispatched soon. Rest assured we will continue to coordinate with the shipping team to expedite the process and email you the tracking no. as soon as it is available.
Thank you very much and we appreciate your patience and understanding regarding this matter.
sincerely,
Jen
---------- Original Message ----------
안녕하세요/Hello
My products have under the status "Preparing Shipping" for over a week now.
I was just curious about the current status of my products is there any estimate guess when they will be ready to ship? I really hope that the products are still
available 흑흑 ㅠㅠ
감사합니다
마들렌
