Hello Dear,
Good day.
We do apologized for some delay on the shipment.
For International Customer, we always do our best to maintain the 7-10 business days schedule and deliver our goods to our customer's door as swiftly as possible.
However, due to holiday season and overseas shipping delivery took a little long . I ask for your kind understanding on this matter. Rest assured we will continue to coordinate with the shipping team to expedite the process and email you the tracking no. as soon as it is available.
Thank you very much and we appreciate your patience and understanding regarding this matter.
sincerely,
Jen
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what's the reason for delaying? i wish to get my stuff within this week. Among items there's gift for my friend's birthday and i need to give it on Friday so please hurry.