Hello Dear,
First of all, our apologies for the late response and for this really unfortunate circumstances.
I got a feedback from the Quality Control Team. They have confirmed that the cardigan was not included in the package. Our apologies for the hassle. I have now processed the refund for the missing item below.
131002-0016018392-04 leather combi cd Color:BLACK (black)
It will be refunded to your paypal account.
Refund amount: 71USD
Depending on your bank, refunds will be posted to your account in 7-10 business days.
For further inquiries you can always email us back.
Have a great day,
Jen
---------- Original Message ----------
Every one of my order was shipped except for my combi cardigan..... could you please check?
