Hello Dear,
First we do apologized about the inconvenience.
Sold out item is no exchanged to Sude Leo snaback (leopard). The difference amounting to $3 will be refunded as store credit.
While in preparation, it appears that one item is being delayed due to material issue. This is the: corden snapback Color:WINE.
New stocks are expected to arrive next week.
Please keep an eye on your inbox, I'll be reaching out to you personally as soon as your order is shipped out.
many thanks,
Jen
---------- dOriginal Message ----------
Now all the shipping things start to bother me.
I do not know why the status became queued for payment even though i have done all the payments.
Also i had sent you email already about exchange and you just sent me same shit again to ask what i want to do.
You better send everything by 7~10 days because that is what the policy said so.
I have ordered from coii a lot when i am in Korea and this is my first time to order in USA.
I do not understand what is going on at all.
