Hi Joyce,

Thank you for your email.
We are currently checking with the shipping team if the items can be shipped within this week.

Shipping usually takes 7-10 WORKING DAYS, which means that weekends & holidays are not included.

We apologize for the long delay due to production issue with the supplier.

Te items are going through careful quality test.

It will be shipped tomorrow if there's no defect found.

Again, our apologies for the inconvenience.

We sincerely hope for your understanding.

Regards,

Lj

---------- Original Message ----------

Hi

I have made an order on the 26th April (No: 130426-2028486047)

and it has been 5 days already it still stated "Preparing for shipping"

if this is the case I believe I am not going to get my package within "7-10 days" as you have said on your shipping policy..

Can you please let me know what's going on?

Is there anything delaying the package?

It will be great if you can please check the current order status for me

Thank you very much.