Hi Anne,
I received feedback from the shipping team.
The order will be shipped by tomorrow.
We will send you the tracking number of your parcel through email.
You can also track it on MY PAGE >> ORDER LIST and click on the corresponding order number.
Again, my apologies for the inconvenience.
Thank you for shopping with us.
Have a great day!
Regards,
Lj
---------- Original Message ----------
Hello
You said that the shipping issue is between 7-10 days but it's been almost 20 days I ordered it and it still "Preparing for shipping" I hope nothing wrong happened.
But anyway thank you for your work!