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Missing one item from order 2013-04-15 00:00:00 coii
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Hi Karen,

 

I apologize for the inconvenience.

I have received a feedback from the store.

the item: lynch MK T COLOR:BLACK 자체브랜드 was included in the box as confirmed by the shipping staff.

Is that the only item you did not receive?

In order for us to inverstigate more on this matter, please send us a picture (scan/photo) of the box so we coan see if there was any damagewith the box during delivery. That might have caused the item to slip out.

You may send us the picture at coiicsen@gmail.com.

Looking forward to your response.

Thank you so much.

 

 

Regards,

Lj
---------- Original Message ----------

Hello Coii! I recently retrieved my package from the post office and everything was in good condition and good quality! I am very happy with my order.

However I noticed that I am missing one item from my order: lynch MK T COLOR:BLACK (http://en.coii.kr/product/lynch-MK-T/SFSELFAA0012120/?main_cate_no=)


I understand that this item may be out of stock and so you did not mail it to me. If that is the case can you refund this item's price to me? Or if it is in stock ship this item to me? Whichever is your preference!

This is my order number: 130324-1030398951


Thank you!

Karen

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