Hello Amanda,
Thank you for your email.
We do apologize for the slight delay. Please allow a maximum of 10 working days for the delivery of the items.
I have already sent a request for follow up to the shipping team. We will let you know if there will be any delay.
Regards,
Rei
---------- Original Message ----------
Hi Coii
I am Amanda and I have ordered the items in 20 of Feb 2013 the item number is 130220-1556098117. But I have checked that still showed "prepare for shipping". Could you tell me "have you already shipped yet ? And what is going on?
Thanks.