Hello,
Thank you for your email.
Please allow 7-10 working days for the delivery of the item.
Please understand that there may be also a slight delay on the delivery of EMS as it is the Christmas Season and a lot of parcels are being delivered as well.
We appreciate your patience and understanding regarding this matter.
Regards,
Rei
---------- Original Message ----------
Hello I've made an order a few days ago and the status is still "item processing".
I'd like to know when it will be shipped because I'm really excited about the product..
Please let me know.
Order No. 121214-0804496793