The order status is still not shipped yet! Why the order needs to be prepared for 4 months? I want to get the refund via PayPal, or credit card.
[ Original Message ]
Hello,
Thank you for your kind patience as we prepare your order.
We apologize for the late delivery, expected date of dispatch is within this week. :(
Restocking of the items will be done next week so it may take an extra week to have them shipped :(
Tracking number will be sent to you via E-mail, you can also check at MY PAGE >> ORDER LIST and by clicking on the order number.
Thank you for understanding, if you have other inquiries regarding the delivery, don't hesitate to contact us!
Have a nice day!
Thank you,
Gretel
[ Original Message ]
Hi,
I placed the order on April 16, but the status is still quoted for shipment. The order number is 20160416-0374641. Could you kindly to help me to check it? Thank you so much! I have tried to send via email, but it has been rejected.
Best,
Jiayi
