Hello Sophia,
Thank you for your email.
The sold out item has been exchanged to U4SELFAA0012109 in Black&White.
Once you try to checkout an item, there will be a small box where you can enter the amount you would like to use from the store credit and the total amount will get deducted.
Please let me know if you have questions.
Regards,
Rei
---------- Original Message ----------
Hi in my order 121120-1506410799. since item R2SELFAA0011727 is out of stock I was wondering if I could exchange it for productU4SELFAA0012109 in Black&White instead. Please & thank you.
Oh and I was also wondering about how to obtain store credit? Is it just 1% of your total purchase? And where would I be able to find out how much store credit I have? Thank you.
