Order number: 20160115-0349380
Hi,
Please be informed that the order got shipped out already :)
Tracking number is EG162993176KR
International packages require signature from the recipient, please keep track of your parcels to avoid any returns due to your absence.
You can see detailed tracking information in following links.
Worldwide Tracking: http://www.track-trace.com/post
Please allow 24-48 hours before the tracking information becomes available on the website.
International shipments may be subject to import taxes, duties, and customs fees, which are levied once the package reaches the country of destination.
All related fees are the responsibility of the recipient.
If the recipient refuses to receive the parcel, the products will be returned to Korea and will not be shipped again.
All related costs (return shipping, etc.) will be deducted from the refund.
Once again, thank you for shopping with us!
Let us know if you have trouble receiving the package!
Regards,
Poebe
[ Original Message ]
I apologize. I have written the Q&A in Korean, so I am rewriting it in English. I have ordered the items back in 1/15 and the status still says it's queued for shipment. I wanted to know if there is a problem with one of the items, and what is causing the delay. Please let me know! Thank you very much.