See All Categories

Learn More



ProducT Forum Details
Refund for 4 items 2015-11-28 00:00:00 COii CS
Rate 0points

Good Day,


Your request to return the following items has been approved.


I am sorry that you have to return the item in order number 20151105-0324931


Item Code:

20151105-0324931-09 Blossom Curot Pants [공급사상품명] 하프P color : gray

20151105-0324931-06 layer Tatan Check Mini SK[공급사상품명] 비비안 color : gray

20151105-0324931-05 Wave Flare Dress [공급사상품명] 캉캉훌원피스 color : black

20151105-0324931-02 blang bl [공급사상품명] b15028(1포켓) Color : IVORY


Please refer to the instructions below to avoid problems while returning.


1. Return request must be made within 7 days after the delivery

2. Item must be return for shipping within 7 days upon approval

3. Item must show no signs of use/wash/mend

4. Damaged goods, goods with decreased value, handmade items, sold-out items are not accepted

5. Must be returned with the plastic bag

6. Please mail the items to the following address:


Returning Address :

COII, 2F, 465-2 Beonji, Geumo-dong, Uijeongbu-si, Gyeonggi-do, South Korea



Together with the returning item(s), make sure to include a note stating information below:

1. Your order number

2. Item you’re returning

3. Reason for return

4. Make sure to send this as a registered mail so that you can keep track of the item as well

This is to prevent your parcel from being omitted and to speed up the return process.


Customers will be responsible for returning shipping costs.

Please be reminded that all return parcel are subject to shipping fee deduction based on the weight of the parcel.

                                             

We will notify you once we have the return parcel and let you know with the rest of the procedure.

Remember that you're only returning the item that has been approved for return no other items should be included. Return item will be refunded either to your account (Paypal/Eximbay) or as a reward points only

Email us once you have sent the item provided with the tracking number.


I hope this explains clearly.

For further inquiries, you can always email us back.


Regards,

Poebe


[ Original Message ]
Okay thank you! Should  send the package now rather than wait for approval, so you will be able to receive the package before the 7 day return requirement period? I do not want to end up not being able to get a refund~
[ Original Message ]
Good Day,

Thank you for contacting COII.

We have forwarded a return request from your end.
For the following item due to ill fitting size

Order Number: 20151105-0324931
Item Code:

20151105-0324931-09 Blossom Curot Pants [공급사상품명] 하프P color : gray

20151105-0324931-06 Layer Tatan Check Mini SK[공급사상품명] 비비안 color : gray

20151105-0324931-05 Wave Flare Dress [공급사상품명] 캉캉훌원피스 color : black

20151105-0324931-02 blang bl [공급사상품명] b15028(1포켓) Color : IVORY


We will send you a message once the approval is out.

Kindly bear with us.


Best Regards.

Marcy

[ Original Message ]

Hello! I have just received my shipment of clothing today, however 4 of the items do not fit me well at all.  I would like to request a refund for the 4 items.  I will pay for shipping costs, but I would like to be credited for these items in my Coii reward points.  Thank you!!


(1) Blossom Curot Pants (gray)

(1) Layer Tatan Check Mini SK (gray)

(1) Wave Flare Dress (black)

(1) blang bl (ivory)

Attachment
Password Please enter password to remove or edit this post.
관리자게시 게시안함 Spam Not Spam
jpg Modify Delete List
Edit Comment

Password :

Modify Cancel

/ byte

Password : Submit Cancel



top