Order number:
20151105-0324931
Hi,
Please note that to ensure the refund, we still need to ask for approval from the management.
Therefore, please keep the items safely.
Return policy will be provided to you as soon as we receive a confirmation from the management.
We will keep you posted.
Regards,
Poebe
[ Original Message ]
Okay thank you! Should send the package now rather than wait for approval, so you will be able to receive the package before the 7 day return requirement period? I do not want to end up not being able to get a refund~
[ Original Message ]
Good Day,
Thank you for contacting COII.
We have forwarded a return request from your end.
For the following item due to ill fitting size
Order Number: 20151105-0324931
Item Code:
20151105-0324931-09 Blossom Curot Pants [공급사상품명] 하프P color : gray
20151105-0324931-06 Layer Tatan Check Mini SK[공급사상품명] 비비안 color : gray
20151105-0324931-05 Wave Flare Dress [공급사상품명] 캉캉훌원피스 color : black
20151105-0324931-02 blang bl [공급사상품명] b15028(1포켓) Color : IVORY
We will send you a message once the approval is out.
Kindly bear with us.
Best Regards.
Marcy
[ Original Message ]
Hello! I have just received my shipment of clothing today, however 4 of the items do not fit me well at all. I would like to request a refund for the 4 items. I will pay for shipping costs, but I would like to be credited for these items in my Coii reward points. Thank you!!
(1) Blossom Curot Pants (gray)
(1) Layer Tatan Check Mini SK (gray)
(1) Wave Flare Dress (black)
(1) blang bl (ivory)
