Hello,
Order number: 20151006-0314324
Please accept our sincerest apologies for the long delay :(
I have submitted a follow up report to the management regarding the status of your order.
Rest assured that you will be notified as soon as we receive a response.
Your kind patience will be very much appreciated.
Regards,
Poebe
[ Original Message ]
My order [20151006-0314324] has been under "Queued for Shipment" for two weeks now.
Can I please have an update on the status? It's the second time shipment has been delayed for me; this is highly unprofessional.