Hello,
Good day!
This is to confirmed that refund for the omitted item is already issued back to your paypal account.
For Order no: 141004-1733224767
Total refund amount is: $29 USD
Please check your credit / debit card if correct amount has been processed.
You can write us back anytime if you have other concerns regarding your order.
We will be more than happy to assist you.
Thank you for shopping with us, have a nice day!
regards,
Jen
[ Original Message ]
hello,
I'm ok with that,
Please let me know if u finish the refund
Thank you!
regards
[ Original Message ]
Hello,
We just received the response from our stocks management team.
According to them they have overlooked that one item was sold out that is why it appears to be missing on the package that you received.
Would you like us to proceed with the refund for the omitted item? (141004-1733224767-01 OX cap OX Color:RED (red))
We will wait for your response. Have a great day!
Regards,
Dino^^
ORDER NUMBER: 141004-1733224767
[ Original Message ]
Hello
Here's the products that I already received
Thank you
[ Original Message ]
Hello,
Please send us the the photo of each item you receive one by one so we can see clearly the items you did receive.
It will be sent to our stocks management team for investigation.
Thank you for your cooperation.
Regards,
Dino^^
[ Original Message ]
I miss the cap...
[ Original Message ]
Hello,
Please send us the photos of the items you did receive so we can forward it to our shipping department for investigation.
Regards,
Dino^^
---------- Original Message ----------
Hello
I ordered 4 items on 2014-10-09 but I have not receive 1 of them.
My order number is 141004-1733224767 and the missing product code is CFSELFAA0013478 and my shipping number is EG138505788KR
AND I did not receive any email to tell me that the product already sold out
so can someone help me to solve this problem?
return the money back to my bank account or save in COII account then i can buy other product or I have to wait for the product instore?
Plz Help
Thank you
