Hello Dear,
First of all, our apologies for the late response and for this really unfortunate circumstances.
We
were informed just today regarding the system upgrade from our
technical team that we no longer have the capability to add items to an
existing order. It would be best to create a new order to the items you
wish to add.
Again, we're so sorry for the inconvenience. If you wish to cancel the sold out item,
131010-0833425632 triangle denim cap, rest will be shipped and a refund will be process.
Please respond to this e-mail we will proceed to refund and delivery upon your confirmation.
sincerely,
Jen
---------- Original Message ----------
you sent me an email about sold out on October 11th.
Did you get my reply?